Shipping policy

Last Updated: January 2025

 

Order Processing & Dispatch  

All orders are typically processed and dispatched within 24–48 hours of order confirmation, excluding Sundays and public holidays.

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

 

Shipping Coverage  

We currently ship across India to all serviceable pin codes.

International shipping is available to select destinations.

 

Delivery Timelines (India)  

After dispatch, orders are usually delivered within 3–5 business days, depending on the delivery location and courier operations.

Delivery timelines are estimates and may vary due to factors beyond our control, such as weather conditions, public holidays, or logistical constraints.

 

Shipping Charges  

  • Free shipping on all orders within India.

  • We currently do not offer international shipping. For special requests, please contact our team and we’ll be happy to assist you.

  • All applicable shipping charges are clearly displayed at checkout before payment.

 

Courier Partners  

Orders are shipped using trusted third-party courier partners, including Delhivery and Ecom Express, to ensure reliable and timely delivery.

 

Order Tracking  

Once your order is shipped, you’ll receive an email containing:

  • Courier partner details

  • Tracking number

  • A tracking link to monitor delivery progress

Please allow some time for tracking updates to reflect after dispatch.

 

Delivery Delays  

While we aim to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control. Brethe is not liable for delays caused by courier operations, natural events, or unforeseen disruptions.

 

Failed Deliveries & Return to Origin (RTO)  

If a delivery attempt fails due to reasons such as incorrect address details, customer unavailability, or refusal to accept delivery, the shipment may be marked as Return to Origin (RTO).

In such cases, re-dispatch may be subject to additional shipping charges.

 

Returns, Exchanges & Refunds  

All returns, exchanges, and refunds are handled as per our
Returns, Exchanges & Refunds Policy.

 

For any shipping or delivery-related queries, please reach out to us via our
Contact Us page or email us directly at:

contact@brethe.co

Kindly include your order number to help us assist you faster.