Refund policy

Last updated: January 2026

We want you to feel confident shopping with Brethe. If something does not work out, eligible products may be returned or exchanged within 14 days from the date of delivery.

Return & Exchange Eligibility

To be eligible for a return or exchange, the product must:

Be unworn and unwashed
Have all original hangtags attached
Be returned in its original packaging
Be accompanied by valid proof of purchase
Pass our quality inspection after it is received

Brethe reserves the right to refuse a return or exchange if the product does not meet the conditions listed above.

Sale Items

Products purchased during a sale or at a discounted price are not eligible for return.

Exchanges

Exchanges are processed after the returned product has been received and passes our quality inspection.

If the requested size or colour is unavailable:

For prepaid orders, a refund will be initiated to the original payment method used at checkout.
For Cash on Delivery orders, our team will contact you by email to collect your preferred refund details, such as your UPI ID or bank account information.

Reverse Pickup & Return Shipping

All returns and exchanges are processed through reverse pickup.

Exchanges: Reverse pickup is free
Returns: A reverse pickup fee of ₹100 applies

For returns, the ₹100 reverse pickup fee will be deducted from the final refund amount.

Refunds

Once the returned product has been received and successfully passes our quality inspection, the refund will be initiated promptly.

For prepaid orders, refunds are issued to the original payment method used during checkout.

For Cash on Delivery orders, our team will contact you by email to collect your preferred refund details. You may choose to receive the refund through UPI or bank transfer, subject to the information provided by you.

Please ensure that the payment details shared with us are correct. Brethe will not be responsible for delays or failed transfers caused by incorrect account or UPI information provided by the customer.

While refunds are processed promptly from our end, it may take up to 7 days for the amount to reflect, depending on your bank or payment provider.

Order Cancellations

To request an order cancellation, please contact us as soon as possible after placing your order.

Email us at contact@brethe.co with your order number and the reason for cancellation.

Once an order has been shipped, it cannot be cancelled. We kindly request you to accept the delivery and, if needed, raise a return request after receiving the product, subject to our return eligibility conditions.