Contact Us
If you have a question about your order, a product, or anything related to brethe, we’re here to help.
You can reach us directly at contact@brethe.co
Where is my order and how can I track it?
Once your order is shipped, you will receive a confirmation email with your tracking details. You can use the tracking link shared to check the real time status of your delivery.
If you need further help, please email us at contact@brethe.co or share your details using the form below.
How do returns, exchanges, and refunds work?
Returns and exchanges are accepted within the eligible window, subject to product condition and policy guidelines. Refunds are processed to the original payment method, and exchanges are available for size or color where applicable.
For complete details on eligibility, timelines, and the process, please refer to our Returns, Exchanges & Refunds Policy.
How long does delivery take?
Orders are usually dispatched within 24 to 48 hours of confirmation. Once shipped, delivery within India typically takes 3 to 5 business days, depending on your location.
For more information, please visit our Shipping & Delivery Policy.
Can I exchange my order for a different size or colour?
Yes, size and colour exchanges are available for eligible products, subject to stock availability. Products must be unused, unwashed, and returned with original tags intact.
Please review our Returns, Exchanges & Refunds Policy for full details.
I placed an order but did not receive a confirmation
Order confirmation emails are sent automatically after successful payment. If you do not see it, please check your spam or promotions folder.
If it is still missing, email us at contact@brethe.co or fill in the form below with your order details.
Can I change or cancel my order after placing it?
Changes or cancellations are possible only before an order has been processed or dispatched. Once shipping has started, orders cannot be modified or cancelled.
To request a change, please email contact@brethe.co or submit your request using the form below as soon as possible.